Customer Support

Our team is here to help. Reach us through any of the channels below and we will get back to you as soon as possible.

Contact information

Ballistic Defence LLC
927 Fern Street
Altamonte Springs, FL 32701

Email: info@ballisticdefence.com
Phone: (689) 316-1655

We typically respond to email inquiries within 1 business day. Phone support is available during business hours, Monday through Friday. Orders placed on weekends or federal holidays are processed on the next business day.

What we can help with

  • Order status and tracking
  • Returns, exchanges, and refunds
  • Warranty claims
  • Product questions and sizing guidance
  • Bulk and wholesale inquiries
  • Legal and compliance questions

Helpful resources