Shipping
Where do you ship?
We ship to all 50 U.S. states. We do not offer international shipping at this time.
All orders are fulfilled and shipped from our warehouse in Altamonte Springs, Florida.
How long does delivery take?
Orders are processed within 1–2 business days. Standard delivery
typically arrives within 3–7 business days depending on your location.
How will I know when my order has shipped?
You will receive a shipping confirmation email with a tracking number as soon as your order
leaves our warehouse. You can use this number to track your shipment directly on the
carrier's website (USPS, UPS, or FedEx).
What if my order arrives damaged?
If your order arrives damaged, please photograph the packaging and product immediately and
contact us at info@ballisticdefence.com
within 48 hours of delivery. We will arrange a replacement or refund at
no additional cost to you.
Products & Manufacturing
Where are Ballistic Defence products manufactured?
Our products are designed and manufactured in our dedicated production facility in
Turkey, using NIJ-compliant materials and processes. Every product
undergoes quality inspection before being shipped to our U.S. distribution warehouse
in Altamonte Springs, Florida, from which all domestic orders are fulfilled.
Are your products NIJ certified?
Yes. Our ballistic protection products are tested and certified to
NIJ Standard-0101.06 (and NIJ 0101.04 where applicable).
Certified protection levels include Level II, Level IIIA, Level III, Level III+,
and Level IV hard armor plates. Certification documentation and test reports can be
found on each individual product page.